Lead Conversion Issue "You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk."

(Doc ID 2389765.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.17.11.0 version, Leads, Sales Campaigns

Lead Conversion Issue

Some of the user and some of their leads failed to convert to opportunity with:
"You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk."
We checked that the lead can be converted after remove and add the contact again.

Solution

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