Lead Conversion Issue "You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk." (Doc ID 2389765.1)

Last updated on JUNE 02, 2024

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.17.11.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.17.11.0 version, Leads, Sales Campaigns

Lead Conversion Issue

Some of the user and some of their leads failed to convert to opportunity with:
"You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk."
We checked that the lead can be converted after remove and add the contact again.

Solution

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Goal

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

Lead Conversion Issue "You do not have the required permission. You can request that your help desk change your security settings. Contact your help desk." (Doc ID 2389765.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!