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No Admin Superuser Account Is Available in P6 (Doc ID 2392889.1)

Last updated on AUGUST 18, 2023

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

No Admin Superusers are available in P6 Web/P6 Professional.

EXPECTED BEHAVIOR

At least one currently active P6 user account must have the Admin Superuser profile assigned, in order to be able to perform necessary application and user administration tasks.

Cause

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