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Content and Experience Cloud Service User Attempts to View a File in a Shared Folder -- Sees Only a Blank White Screen (Doc ID 2392954.1)

Last updated on AUGUST 22, 2023

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Oracle Content Management - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

In Oracle Content and Experience Cloud Service (CEC), when a member of a shared folder attempts to view a file in that shared folder, the user encounters a blank white screen.  Previously, users were able to see all the content within the folder.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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