My Oracle Support Banner

Content and Experience Cloud Service User Attempts to View a File in a Shared Folder -- Sees Only a Blank White Screen (Doc ID 2392954.1)

Last updated on MAY 04, 2018

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Content and Experience Cloud Service (CEC), when a member of a shared folder attempts to view a file in that shared folder, the user encounters a blank white screen.  Previously, users were able to see all the content within the folder.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.