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"Exception EVirtualTableError in Module PM.exe at 000000000AD3929. TCVirtualTable.OptFieldIndexOf: VTable is not Lloaded - PROJECT" Error When Attempting to Login to P6 Professional in Cloud Environment (Doc ID 2395005.1)

Last updated on MAY 17, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.11.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional in cloud environment, the following error occurs:

ERROR

Exception EVirtualTableError in module PM.exe at 000000000AD3929. TCVirtualTable.OptFieldIndexOf: VTable is not loaded - PROJECT

STEPS

The issue can be reproduced at will with the following steps:

   1. Launch P6 Professional login screen
   2. Provide username and password and click ok
   3. Observe error

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot login to P6 professional successfully.

Cause

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