My Oracle Support Banner

SSO: Unable To Refer Candidate With SSO Authentication (Doc ID 2395750.1)

Last updated on MAY 10, 2023

Applies to:

Oracle Taleo Recruiting Cloud Service - Career Section - Version 17.2 and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 17.2 and later
Information in this document applies to any platform.

Symptoms

PREREQUISITE:

  1. SSO is configured as IDP initiated
  2. CareerSection configured with SSO
  3. User Can authenticate using SSO to CareerSection

PROBLEM:
With above prerequisites, upon referring a candidate the referee user encounters an error on the last referral page:


The error does not occur when the Career Section is configured with LoginPage instead of SSO for the authentication.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.