SSO: Unable To Refer Candidate With SSO Authentication

(Doc ID 2395750.1)

Last updated on JUNE 11, 2018

Applies to:

Oracle Taleo Recruiting Cloud Service - Career Section - Version 17.2 and later
Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 17.2 and later
Information in this document applies to any platform.

Symptoms

PREREQUISITE:

  1. SSO is configured as IDP initiated
  2. CareerSection configured with SSO
  3. User Can authenticate using SSO to CareerSection

PROBLEM:
With above prerequisites, upon referring a candidate the referee user encounters an error on the last referral page:


The error does not occur when the Career Section is configured with LoginPage instead of SSO for the authentication.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms