Is There an Option to Select Serial Number for Sales Order Items (Doc ID 2396795.1)

Last updated on AUGUST 28, 2023

Applies to:

Goal

How to Pick by Serial Number for Items on a Sales Order

EXPECTED BEHAVIOR
1. Create a sales order header
2. Choose specific serial number for a serial controlled item to allocate the inventory with matching serial number.

ACTUAL BEHAVIOR
1. Create a sales order header
2. Choose items for the sales order (SO).  See inventory is available in LPN (a box ) that contains 12 serial numbers of the same item, but there is no option to select a specific serial number

The expectation is that the system should only allow picking the matching serial number (SO serial number and Inventory serial number) and validate the SO serial number during picking
 

Solution

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