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Target Audience Filter does not return user (Doc ID 2398119.1)

Last updated on SEPTEMBER 11, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

When customer sets a new rule based on an email that exists, they get 0 returns.

STEPS
-----------------------

1) enter occ admin
2) Click Marketing
3) Click "Target audience"
4) Click "New target audience"
5) Click "New rule" or "New filter"
6) select email filter and put "<EMAIL>"


Changes

 

Cause

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