All Services Stuck in Pending Status in P6 EPPM Cloud Environment
(Doc ID 2399170.1)
Last updated on MARCH 31, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 184.108.40.206 and later
Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 20.2 to 20.2 [Release 20.2]
Information in this document applies to any platform.
All jobs show in PENDING status on the job status screen.
The jobs should be processed and completed as expected.
The issue can be reproduced at will with the following steps:
1. Attempt a task such as copy/paste.
2. Go to the 'job status' screen, notice that the job never leaves a PENDING status.
The issue has the following business impact:
Due to this issue, users cannot perform any jobs that get processed by job services.
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