Unable to Access Cloud Service Instance - the Page Tries to Load But Only White Screen is Displayed

(Doc ID 2400733.1)

Last updated on MAY 18, 2018

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

You are trying to access your service instance. 

You have successfully logged into My Services and reached the Dashboard.

When you click on the dashboard Service Console only a white page is displayed.

In the footnote at the bottom of the browser, you see only that the URL is loading.

Cause

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