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Cloud Storage Automated Backup Failing with: DCS-10001:Update Retention Policy and Control File Failed (Doc ID 2403249.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Compute Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Database backup from UI failed on Bare Metal Server with the following error.

[root@prod ~]# dbcli describe-job -i 425f3b11-1695-4d4e-b93e-02a08f6c6cea

Job details
----------------------------------------------------------------
ID: f89643b4-80a9-4638-a408-2c59f24ccc1b
Description: update database : prod
Status: Failure
Created: April 20, 2018 3:01:20 AM UTC
Message: DCS-10001:Internal error encountered: update Retention policy and Control File failed:For input string: "".

Task Name Start Time End Time Status
---------------------------------------- ----------------------------------- ----------------------------------- ----------
task:TaskSequential_7590 April 20, 2018 3:01:30 AM UTC April 20, 2018 3:01:43 AM UTC Failure
updateRetentionPolicyAndControlFile April 20, 2018 3:01:38 AM UTC April 20, 2018 3:01:43 AM UTC Failure

 

Changes

  The Bash profile (.bash_profile) for the Oracle user was modified by the user.

Cause

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