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In Account Reconciliation Cloud Service (ARCS), Exported Profiles Document Contains Error Message Instead Of Profile Information (Doc ID 2408359.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 18.05.50 and later
Oracle Financial Consolidation and Close Cloud Service - Version 18.05.50 and later
Oracle Planning and Budgeting Cloud Service - Version 18.05.50 and later
Information in this document applies to any platform.

Symptoms

You've logged into ARCS and are attempting to export your profiles to an external .CSV file.  The data you've selected is unformatted.  The export process completes and a .csv file is created, but when the file is opened for viewing, there is only a Java error string:

"An unexpected error occurred. Select "Provide Feedback" and contact Oracle Support. (java.lang.NullPointerException)

java.lang.NullPointerException
at oracle.apps.epm.arm.model.applicationModule.manager.importexport.ProfileExportManager._addColumn(ProfileExportManager.java:1412)
at oracle.apps.epm.arm.model.applicationModule.manager.importexport.ProfileExportManager._loadDynamicVOColumns(ProfileExportManager.java:728)..."

Changes

 

Cause

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