Can't Assign IDCS User To Fusion Application, error "Account Creation Failed"
(Doc ID 2409629.1)
Last updated on JULY 25, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
On : NA version, Group Management
When attempting to synchronize users between Fusion and IDCS, the synchronization is not working. The following error occurs;
ERROR
-----------------------
"Account creation failed".
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Integrate FA application with IDCS
2) Enable synchronization
3) Create user in IDCS (same as user previously created in FA)
4) Execute a synchronization
5) Review results of the synchronization, note user not assigned.
6) Manually attempt to assign the application to the user.
7) error returned to the UI: "Account creation failed".
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Not able to provide SSO access to Fusion Apps users.
Changes
Need to delete and recreate both Fusion and IDCS users.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |