My Oracle Support Banner

Can't Assign IDCS User To Fusion Application, error "Account Creation Failed" (Doc ID 2409629.1)

Last updated on JUNE 12, 2018

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


On : NA version, Group Management

When attempting to synchronize users between Fusion and IDCS, the synchronization is not working. The following error occurs;

 "Account creation failed".

The issue can be reproduced at will with the following steps:
1) Integrate FA application with IDCS
2) Enable synchronization
3) Create user in IDCS (same as user previously created in FA)
4) Execute a synchronization
5) Review results of the synchronization, note user not assigned.
6) Manually attempt to assign the application to the user.
7) error returned to the UI: "Account creation failed".

The issue has the following business impact:
Not able to provide SSO access to Fusion Apps users.


 Need to delete and recreate both Fusion and IDCS users.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.