Can't Assign IDCS User To Fusion Application, error "Account Creation Failed"
(Doc ID 2409629.1)
Last updated on JULY 25, 2023
Applies to:
Identity Cloud Service (IDCS) - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
On : NA version, Group Management
When attempting to synchronize users between Fusion and IDCS, the synchronization is not working. The following error occurs;
ERROR
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"Account creation failed".
STEPS
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The issue can be reproduced at will with the following steps:
1) Integrate FA application with IDCS
2) Enable synchronization
3) Create user in IDCS (same as user previously created in FA)
4) Execute a synchronization
5) Review results of the synchronization, note user not assigned.
6) Manually attempt to assign the application to the user.
7) error returned to the UI: "Account creation failed".
BUSINESS IMPACT
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The issue has the following business impact:
Not able to provide SSO access to Fusion Apps users.
Changes
Need to delete and recreate both Fusion and IDCS users.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |