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PRC: PO: SPP: Procurement ReqApproval and DocumentApproval Rule Clean Up (Doc ID 2409872.1)

Last updated on AUGUST 02, 2022

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Self Service Procurement - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Purchasing - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Rules have been created and are being managed in BPM.  When attempting to go into Manage Approvals on a Requisition or PO, the following error occurs:

ERROR
-----------------------
Error occurred while displaying History tree table. Error in task {0}. Please correct the error.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go into a Requisition or PO
2. Click Manage Approvals
3. Error Populates

Changes

Recent upgrade from Release 12 to Release 13 can cause this or when migrating rules from one environment to another.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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