R13 Manager Unable To Approver Goal Submission By Worker

(Doc ID 2410977.1)

Last updated on JUNE 13, 2018

Applies to:

Oracle Fusion Goal Management Cloud Service - Version 11.13.17.12.0 and later
Information in this document applies to any platform.

Symptoms

Performance Goals R13: Manager unable to approver goal submission by worker

We are facing below issue in our UAT and it is a showstopper to proceed. We were in R12 and have done the upgrade to R13 (18A). There is not change to the approval rule configuration.
Worker submitted a new goal for manager approval and we are seeing following issues

1) No email notification is triggered to manager
2) No entry in BPM as a result no 'Bell' notification
3) Manager does not have an approve option from My Team page as well




Changes

 

Cause

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