My Oracle Support Banner

V3 Dashboard error : Custom column format may contain HTML tags, only the 'Plain text' may currently be used (Doc ID 2414780.1)

Last updated on OCTOBER 25, 2022

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In V3 Analytics, I'm seeing errors whenever I run the dashboards below. None of these errors occur in V2 Analytics (Dashboard tab).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Analytics Tab,
2. Open Dashboard > Migrated Company Wide Shared Folder > FOLDER NAME
3. Got below error (repeating 5 times on the page)

You do not currently have sufficient privileges to save a report or dashboard page that contains HTML markup. Custom column format may contain HTML tags, only the following formats may currently be used: 'Plain text', 'Plain text (don't break spaces)'.

As noticed, there are 5 sections in the dashboard, each contains a migrated report.

Changes

 The V3 dashboard was migrated from the V2 dashboard.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.