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V3 Dashboard error : Custom column format may contain HTML tags, only the 'Plain text' may currently be used (Doc ID 2414780.1)

Last updated on JUNE 24, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In V3 Analytics, I'm seeing errors whenever I run the dashboards below. None of these errors occur in V2 Analytics (Dashboard tab).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Analytics Tab,
2. Open Dashboard > Migrated Company Wide Shared Folder > AU Major Account
3. Got below error (repeating 5 times on the page)

You do not currently have sufficient privileges to save a report or dashboard page that contains HTML markup. Custom column format may contain HTML tags, only the following formats may currently be used: 'Plain text', 'Plain text (don't break spaces)'.

As noticed, there are 5 sections in the dashboard, each contains a migrated report.

Changes

 The V3 dashboard was migrated from the V2 dashboard.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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