Crew Shift Preview Zone Doesn't Show Standby Flag

(Doc ID 2418261.1)

Last updated on JULY 03, 2018

Applies to:

Oracle Mobile Workforce Cloud Service - Version NA and later
Oracle Utilities Mobile Workforce Management - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

On : 2.3.0.0 version, Shift

ACTUAL BEHAVIOR
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Crew Shift Preview Zone doesn't show Standby flag

When configuring Shift Weekly Templates, the "Review" tab, Crew Shift Preview Zone does not provide all the details from the "Main" section on a Template Day.

Most importantly, the Standby Shift setting is missing. Other minor ones like "Keep Overrides" are missing as well. Standby is very important to see as you can tell for the main Shift Weekly Template. GSWC has all Crews setup with multiple Standby Shifts during nights and weekends. Being able to review that setting to ensure the Standby was set correctly is very helpful. Otherwise, the users have to open each individual day from the Main tab to view the setting.

Cause

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