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Disabling a User Account in Cloud Administration Does Not Set the User's Status to Inactive in Unifier (Doc ID 2419283.1)

Last updated on JANUARY 04, 2024

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Disabling a User account in Cloud Administration does not set the user's Status in Unifier to Inactive.

EXPECTED BEHAVIOR

Disabling the User account in Cloud Administration should cause the user's Status in Unifier to switch from Active to Inactive.

 

The issue can be reproduced at will with the following steps:

  1. Login to the Cloud Portal and go to Cloud Administration.
  2. Disable a user's account.
  3. Login to Unifier.
  4. Note the User account Status is still set to Active.

 

Cause

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In this Document
Symptoms
Cause
Solution


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