My Oracle Support Banner

In Account Reconciliation Cloud Service (ARCS), Reconciliations Are Opening One Day Later Than Expected (Doc ID 2421477.1)

Last updated on JULY 16, 2018

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.03.53 and later
Hyperion Financial Close Management - Version 11.1.2.3.000 and later
Information in this document applies to any platform.

Symptoms

You have defined a period's End Date, but reconciliations open on a different date from the anticipated date based on the offset.  For example, the End Date is Sunday, September 30, 2018.  Start Day Offset is set to 5 days.  So the expectation is that reconciliations will change from Pending to Open on Friday, October 5 (five calendar days later).  But they actually open one day later on Monday, October 8 (the following business day).

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.