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Customer Import Error: The reference to the party is invalid, or the party doesn't exist. (Doc ID 2422293.1)

Last updated on MARCH 17, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.21.10.0 and later
Oracle Fusion Receivables - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Importing customers. Using importing customer from spreadsheet, the import ends with error


ERROR:
----------------
The reference to the party is invalid, or the party doesn't exist.


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to import customers


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Customers > import customer from spreadsheet
4. Import the data
5. Review the process and observed the error described appears


Cause

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In this Document
Symptoms
Cause
Solution


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