My Oracle Support Banner

Loading Customers Gets Error: The Source Reference PARTY_ORIG_SYSTEM_REFERENCE Or The Internal Identifier PARTY_ID Of The Parent Entity HZ_PARTIES Is Invalid. (Doc ID 2422293.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, Importing customers. Using importing customer from spreadsheet, the import ends with error

The source reference PARTY_ORIG_SYSTEM_REFERENCE or the internal identifier PARTY_ID of the parent entity HZ_PARTIES is invalid.

Expecting to be able to import customers

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Customers > import customer from spreadsheet
4. Import the data
5. Review the process and observed the error described appears


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.