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Loading Customers Gets Error: The Source Reference PARTY_ORIG_SYSTEM_REFERENCE Or The Internal Identifier PARTY_ID Of The Parent Entity HZ_PARTIES Is Invalid. (Doc ID 2422293.1)

Last updated on JULY 12, 2018

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Importing customers. Using importing customer from spreadsheet, the import ends with error


ERROR:
----------------
The source reference PARTY_ORIG_SYSTEM_REFERENCE or the internal identifier PARTY_ID of the parent entity HZ_PARTIES is invalid.


EXPECTED BEHAVIOR
-----------------------
Expecting to be able to import customers


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables > Billing
3. Go to Customers > import customer from spreadsheet
4. Import the data
5. Review the process and observed the error described appears


Cause

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In this Document
Symptoms
Cause
Solution


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