My Oracle Support Banner

Unable to access IoT application from the mobile device (Doc ID 2422852.1)

Last updated on APRIL 01, 2019

Applies to:

Internet of Things Cloud Service - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 18.2.5 version, Fleet Monitoring

ACTUAL BEHAVIOR
---------------

On IOT Fleet Management:

When users try to login to the IoT mobile application, getting message - "IoT server not found"

EXPECTED BEHAVIOR
-----------------------

Able to access the application via mobile app

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Unable to access https://<host>/fm from mobile app.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.