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Unable to ping, SSH or Connect via Serial Console to OCI Instance Created from a Custom Image (Doc ID 2425192.1)

Last updated on AUGUST 29, 2023

Applies to:

Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]
Oracle Linux Cloud Service - Version Oracle Linux 5.0 and later
Linux x86-64


After importing a custom image to OCI created from an .ova or .tar format file, a new instance created from the new custom image is unreachable after start:

Connection attempts fail:


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