Unable to ping, SSH or Connect via Serial Console to OCI Instance Created from a Custom Image
(Doc ID 2425192.1)
Last updated on AUGUST 29, 2023
Applies to:
Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]Oracle Linux Cloud Service - Version Oracle Linux 5.0 and later
Linux x86-64
Symptoms
After importing a custom image to OCI created from an .ova or .tar format file, a new instance created from the new custom image is unreachable after start:
Connection attempts fail:
- Not able to ping or SSH the instance.
- Serial console connection does not work, hangs or shows network issues even if the instance shows in running status.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |