P6 Professional Event Code: VTDCF-3090-6 After Leaving the Application Idle
(Doc ID 2426643.1)
Last updated on MARCH 20, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.2 and laterInformation in this document applies to any platform.
Symptoms
After leaving P6 Professional idle for approximately 5 minutes,
the following error occurs.
Primavera P6 Professional 18
The sync operation stopped unexpectedly. Reconnect or contact your administrator.
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ERROR
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Executable: PM.EXE
Application: Primavera P6 Professional 18
Event Code: VTDCF-3090-6
Message:
TCVirtualTable.DoCalcField:
PROJECT.other_user_exclusive: Stream read error
Context:
1: TDevxMainForm.BeforeFormShow
2: TDevxMainForm.BeforeFormShow
3: TfrmEPS.mnuOpenProjectClick
4: TCFormManager.SetToolbar
5: TDevxMainForm.BeforeFormShow
6: TfrmLogin.FormCreate
7:
8:
9:
10:
Detail:
Type: Exception
Object Type: TApplication
STEPS
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The issue can be reproduced at will with the following steps:
1. Login to P6 Professional 18.
2. Leave idle for approximately 5 minutes.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot leave P6 Professional idle for more than 5 minutes.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |