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P6 Professional Event Code: VTDCF-3090-6 After Leaving the Application Idle (Doc ID 2426643.1)

Last updated on MARCH 20, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.2 and later
Information in this document applies to any platform.

Symptoms

After leaving P6 Professional idle for approximately 5 minutes,
the following error occurs.

Primavera P6 Professional 18
The sync operation stopped unexpectedly. Reconnect or contact your administrator.

-----------------------
ERROR
-----------------------
Executable: PM.EXE
Application: Primavera P6 Professional 18
Event Code: VTDCF-3090-6
Message:
TCVirtualTable.DoCalcField:
PROJECT.other_user_exclusive: Stream read error

Context:
1: TDevxMainForm.BeforeFormShow
2: TDevxMainForm.BeforeFormShow
3: TfrmEPS.mnuOpenProjectClick
4: TCFormManager.SetToolbar
5: TDevxMainForm.BeforeFormShow
6: TfrmLogin.FormCreate
7:
8:
9:
10:

Detail:
Type: Exception
Object Type: TApplication


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional 18.
2. Leave idle for approximately 5 minutes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot leave P6 Professional idle for more than 5 minutes.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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