A Unifier Error Is Displayed or a Blank Report Window Is Returned When Attempting to Modify, Publish, or Run a Custom Report or Print after an Environment Refresh (Doc ID 2427948.1)

Last updated on JULY 30, 2024

Applies to:

Primavera Unifier Cloud Service - Version 23.12 and later
Information in this document applies to any platform.

Symptoms

In an Oracle Cloud hosted environment that has been refreshed/overwritten with data from another environment, when attempting to modify or publish a Custom Template, the following Unifier Notification could be displayed:

The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.

When attempting to Run the report/custom print, a blank/empty white report window is displayed.

Cause

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In this Document

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A Unifier Error Is Displayed or a Blank Report Window Is Returned When Attempting to Modify, Publish, or Run a Custom Report or Print after an Environment Refresh (Doc ID 2427948.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!