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Error 'The system could not process your request' or a Blank Window Is Returned When Attempting to Modify, Publish, or Run a Customized Report After an Environment Refresh (Doc ID 2427948.1)

Last updated on MARCH 15, 2019

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.


In an Oracle Cloud hosted environment that has been refreshed/overwritten with data from another environment:

When an attempt is made to modify or publish a report the following Unifier Notification is returned:

The system could not process your request. Logging in again may help in some cases. Contact your System Administrator if you are still having problems.


When at attempt is made to Run the report, a blank/empty/white window is returned.


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