Certification Recieved Date Erroring Out if prior to effective date of coverage
(Doc ID 2430579.1)
Last updated on OCTOBER 16, 2023
Applies to:
Oracle Fusion Benefits Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Manage Benefits
When attempting to enter the certification received date under managed actions as the date prior to enrollment start date
the following error occurs.
ERROR
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The selected enrollment result in an overlap with an existing entry for the same element. (BEN-991105)
The error occurred while creating an entry for the element STD Pre Emp and rate Short Term Disability_30day_EE_KFH for the date 2018-04-13.
STEPS
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The issue can be reproduced at will with the following steps:
1.Manage action Items
2. certificate
3. enter received date as 4/13/18
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |