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Certification Recieved Date Erroring Out if prior to effective date of coverage (Doc ID 2430579.1)

Last updated on OCTOBER 16, 2023

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Benefits

When attempting to enter the certification received date under managed actions as the date prior to enrollment start date
the following error occurs.

The selected enrollment result in an overlap with an existing entry for the same element. (BEN-991105)
The error occurred while creating an entry for the element STD Pre Emp and rate Short Term Disability_30day_EE_KFH for the date 2018-04-13.

The issue can be reproduced at will with the following steps:
1.Manage action Items
2. certificate
3. enter received date as 4/13/18



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