The Navigator doesn't have the Resource Directory option.
(Doc ID 2434150.1)
Last updated on AUGUST 27, 2023
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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The Navigator doesn't have the Resource Directory option.
EXPECTED BEHAVIOR
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Expecting to see the Resource Directory in the navigator.
STEPS
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The issue can be reproduced at will with the following steps:
1. Sign-on to Sales Cloud application
2. Select Navigator
3. The Resource Directory option is not found
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access Resource Directory from the Navigator.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |