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Unable to find CEC User in Administration User Search (Doc ID 2435078.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Content and Experience Cloud - Version 18.1.2 to 18.1.2
Content and Experience Cloud Service - Version 14.1.0.0.0 to 14.1.0.0.0
Information in this document applies to any platform.

Symptoms

The Customer is logging into Content and Experience Cloud (CEC) as a Service Admin user in order to modify user quotas, however, they are unable to find their own account in the User search in the Administration area of the WebUI.

Cause

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