Updated Home Address Not Reflecting On Person Management (Doc ID 2435749.1)

Last updated on MARCH 08, 2022

Applies to:

Goal

When trying to update an address after hire, few fields doesn't get saved and remain blank on person management.

Customer noticed this for Sri Lanka and Haiti. District being used by SL, Haiti uses commune. Please review attachment for details.

Customer were requested to correct mappings and address format but they cannot change the mapping of address field attributes now as the data load
has already happened and if they change the mappings data will not be visible.

The address data has been loaded in production as well.

Please suggest how to go about this. They would need the geography validation as well. Ddefault the address style is set to postal in manage features by
country, however the delivered address format for Sri Lanka under manage address format is supplemental and there is no delivered postal option there.
because of this mismatch the customer specific address style was not showing up in front end while hire , once they changed the manage features by
countries to supplemental tax address were able to see the customer specific address style.

When trying to update an address after hire all fields should be displayed on person management.
 

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.