Unable to Recognize Revenue For a Transaction (Doc ID 2438256.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Symptoms

Revenue Recognition Program Execution Report shows transaction under Unprocessed or Partially Processed Transactions.
Revenue Recognition is not processing transaction when the Accounting Rule on the invoice line is modified from Immediate to Daily Rule.
 

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Transaction with :

Invoicing Rule: In Arrears
Accounting Rule: Immediate

Save and complete the invoice
Incomplete the invoice
Change the Accounting Rule to Daily Rule
Save and complete the invoice.

Revenue Recognition shows the transaction as Unprocessed.

Cause

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