How To Clear A P6 Professional User Session Via Manage User Sessions
(Doc ID 2440610.1)
Last updated on AUGUST 15, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.
Goal
Sometimes a P6 Professional user's session will be hung up and therefore, will not permit the user to log back into P6 Professional.
- This presents as error message This user is already logged in. Please use another login name.
In addition, a user session may have opened a project exclusively, and this lock prevents access to the project for the same user.
- In P6 Professional, the Project Users screen shows a session that has exclusive access to the project.
Solution
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