Forwarding Rule fails with errors (Participant was not found; Could not find group or user with the name in the advanced auto forward rule) (Doc ID 2443171.1)

Last updated on JULY 24, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting an action which triggers Auto-Forwarding Rules, the following errors are received:

Auto Forwarding failed for the following reasons
Participant Administrator was not found
Could not find group or user with the name in the advanced auto forward rule

Cause

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In this Document

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Forwarding Rule fails with errors (Participant was not found; Could not find group or user with the name in the advanced auto forward rule) (Doc ID 2443171.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!