My Oracle Support Banner

In Fusion Compensation Management Current Active Bonus Plan Not Showing For Few Managers (Doc ID 2443737.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, .Manage Compensation

ACTUAL BEHAVIOR
---------------
When trying to access the worksheets for the employees that managers have assigned to them, the worksheet is not visible for the employee and a message of "There are no compensation plans available at this time" is shown where the worksheet should be..

EXPECTED BEHAVIOR
-----------------------
The managers when Act As Proxy is selected should show the worksheets for their reports.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start comp plan
2. Go in as manager and Act as Proxy
3. Look for plans and employee worksheets
4. See that the plans are not selected


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.