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Open Enrollment Issue In Development (Doc ID 2443834.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

When attempt to Process Open Enrollment, the following message is shown


MESSAGE
-----------------------
No configured life event dates exist for this benefits relationship. Confirm that the correct benefit relationship is selected and the effective date is valid.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Created the Open enrollment Schedule
2) Run the Evaluate Scheduled Event Participation job to load the Open Enrollment Life Event on the employees Record:
3) Tried to Process the Open Enrollment Life Event

Cause

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In this Document
Symptoms
Cause
Solution
References


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