P6 Professional Installation via Clickonce Fails with an Error
(Doc ID 2445810.1)
Last updated on SEPTEMBER 09, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.1.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to install P6 Professional via Clickonce, one of the following (or similar) errors occur in the ERROR DETAILS section of the log file:
- HTTP redirect is not allowed for application files and assemblies. Cannot download reports.gif.
- P6Files/InfragisticsWPF4.DockManager.v15.2.dll.deploy did not succeed. System.IO.IOException
Unable to read data from the transport connection: The connection was closed - HTTP redirect is not allowed for application files and assemblies. Cannot download pnodeoff
The issue can be reproduced at will using the following steps.
- Access the P6 Cloud portal home page and click the Install P6 Professional link.
- Download and run setup.exe.
- The progress bar reaches 100% then fails with an error.
- Click Details to view the reported error in the log.
Changes
Cause
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