P6 Professional Installation via Clickonce Fails with an Error (Doc ID 2445810.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to install P6 Professional via Clickonce, one of the following (or similar) errors occur in the ERROR DETAILS section of the log file:

HTTP redirect is not allowed for application files and assemblies. Cannot download reports.gif.
P6Files/InfragisticsWPF4.DockManager.v15.2.dll.deploy did not succeed. System.IO.IOException
Unable to read data from the transport connection: The connection was closed
HTTP redirect is not allowed for application files and assemblies. Cannot download pnodeoff

The issue can be reproduced at will using the following steps.

Access the P6 Cloud portal home page and click the Install P6 Professional link.
Download and run setup.exe.
The progress bar reaches 100% then fails with an error.
Click Details to view the reported error in the log.

Changes

Cause

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P6 Professional Installation via Clickonce Fails with an Error (Doc ID 2445810.1)

Applies to:

Symptoms

Changes

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!