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Earning Amount Doubled In BI Report Using Incentive Compensation - Earnings Real Time Subject Area (Doc ID 2446378.1)

Last updated on SEPTEMBER 05, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
In a custom report, "Incentive Compensation - Earnings Real Time"."Earning Transaction"."Commission Amount Calculated Currency" field ("Earning Amount" column) returns doubled the value (i.e.: field should return 63.22 but it returns 126.44 in BI report).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a report that contains "Incentive Compensation - Earnings Real Time"."Earning Transaction"."Commission Amount Calculated Currency"
2. It returns 126.44 instead of 63.22

Changes

 Issue was introduced in R13.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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