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Drill Through To Detail Balances Not Working In Chrome, Firefox, Or Edge (Doc ID 2447135.1)

Last updated on OCTOBER 12, 2023

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.02.0 version, Financial Reporting and Analysis

ACTUAL BEHAVIOR
---------------
Drill Down in Smart View stops at detail balances only working in Internet Explorer Browser. Not working in Firefox, Chrome and Edge Browsers.

EXPECTED BEHAVIOR
-----------------------
Drill Down completely in SmartView with any Browser

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Excel for reporting
2. Open Smart View in Office
3. Launch browser-based application
4. Drill-through in Internet Explorer

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view balances for accurate reporting

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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