My Oracle Support Banner

Backup to Oracle Cloud Storage Failing with: KBHS-00712: ORA-29024 received from local HTTP service (Doc ID 2449235.1)

Last updated on SEPTEMBER 01, 2023

Applies to:

Oracle Database Backup Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Service
Information in this document applies to any platform.

Symptoms

NOTE: In the images and/or the document content below, the user information and environment data used represents fictitious data from the Oracle sample schema(s), Public Documentation delivered with an Oracle database product or other training material. Any similarity to actual environments, actual persons, living or dead, is purely coincidental and not intended in any manner.

For the purposes of this document, the following fictitious environment is used as an example to describe the procedure:
Database Name: MYDB
Directory Name:  /u01/app/oracle

************** 

Backup to Oracle Cloud Storage Failing with: KBHS-00712: ORA-29024 received from local HTTP service

Example Output from a failed on-premise backup to Oracle Cloud Storage:

 

Changes

 In response to policies implemented by two common web browsers regarding Symantec certificates, Oracle recently changed the certificate authority used for Oracle Cloud Infrastructure. The resulting change in SSL certificates can cause backups to Object Storage to fail if the Oracle Database Cloud Backup Module still points to the old certificate.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.