My Oracle Support Banner

Employee Promoted In Compensation Plan Not Showing New Salary Ranges (Doc ID 2449314.1)

Last updated on SEPTEMBER 10, 2020

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Employee promoted in Compensation Plan not showing new salary ranges

1. Using the delivered promotion columns for new job, new minimum, new midpoint, and new maximum
2. Employee in the XX YY Annual Salary Basis
3. XX YY Annual Salary Basis has ranges for Grade 10
4. Grade 10 is in the Common Set
5. Employee is in Grade 9 promoted to a job with Grade 10
6. Grade 10 is on the job
7. PER_ENFORCE_VALID_GRADES and PER_DEFAULT_GRADE_FROM_JOB are both set to yes

EXPECTED BEHAVIOR
-----------------------
Users being promoted should be able to see the new Salary Ranges for the promotion.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. My Client Groups
2. Compensation > Open Compensation worksheet
3. Find new job in promotion
4. New salary ranges not showing


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.