My Oracle Support Banner

Oracle Fusion Learning Cloud: Unable to Preview or Play AICC HACP Content (Doc ID 2451284.1)

Last updated on JULY 29, 2022

Applies to:

Oracle Fusion Learning Management Cloud Service - Version and later
Information in this document applies to any platform.


Users are unable to preview or play uploaded AICC HACP content. Either an application error occurs or the content opens a blank page.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.