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Oracle Fusion Learning Cloud: HACP Content Not Playing/Previewing (Doc ID 2451284.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Fusion Learning Management Cloud Service - Version and later
Information in this document applies to any platform.


Able to upload HACP Content and it is processing successfully and is active. But we are unable to preview/Play content.


An application error occurred. See the incident log for more information.  

Or Content opens the blank page.

The issue can be reproduced at will with the following steps:
1. Select content and then Preview button


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