Fusion HCM: SSN Added to Contact Does Not Show
(Doc ID 2452683.1)
Last updated on JULY 23, 2024
Applies to:
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.18.02.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.18.02.0 version, Global Human Resources
ACTUAL BEHAVIOR
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SSN added via Manage Person > Contacts does not update a contact's SSN
We add a SSN for a contact when going to Manage Person > Contacts for the employee, and added the contact's TIN. The SSN does not get saved to the contact's record.
EXPECTED BEHAVIOR
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Contact's SSN should show in UI when searching for the contact.
STEPS
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The issue can be reproduced at will with the following steps:
Go to Manage Person > Contacts
Add SSN for a contact in TIN field
Click ok.
Now submit record.
Now search for this contact in Person Management.
The search results retrieve the contact, but nothing is in the National Identifier column
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |