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Error Message: The legacy onboarding process cannot be started (Doc ID 2452904.1)

Last updated on MAY 23, 2022

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 17.7 and later
Oracle Taleo Onboarding Cloud Service - Version 17.7 and later
Information in this document applies to any platform.

Goal

What caused the error message below when moving a candidate through CSW?

Error: The legacy onboarding process cannot be started. The communication with the Legacy Onboarding WebTop could not be established. You can accept the offer, but if you want to start an legacy onboarding process, you will have to try again later.

Solution

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In this Document
Goal
Solution
References


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