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Error 'Assigning Application Access Failed for User' When Attempting to Provision a User in the Cloud Admin Tool (Doc ID 2455882.1)

Last updated on FEBRUARY 04, 2021

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 18.5 and later
Information in this document applies to any platform.

Symptoms

When attempting to provision a user in the Cloud Admin tool, the following error occurs:

User(s) Created/Modified
0 user(s) processed successfully, 1 user(s) failed.

Assigning Application Access failed for user <USER NAME>

 

The issue can be reproduced at will with the following steps:

1. Access the Cloud Administration tool.
2. Under User Administration, select a user.
3. Select Manage Application Access.
4. Add a new environment to the Application Access.
5. Error occurs.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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