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Datasheet Can Not Be Exported (Doc ID 2455969.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Argus Safety Cloud Service - Version 8.0 and later
Oracle Argus Safety - Version 8.1 and later
Microsoft Windows x64 (64-bit)

Symptoms

Users are unable to export Datasheet Labeled Terms.
When user clicks "Export" button in Datasheet Labeled Terms dialog window, the system doesn't export the terms.

Once Internet Explorer is configured to show Javascript errors, below error is being thrown after clicking on "Export" button -

Line: 5168
Error: Unable to set property 'parentWindow' of undefined or null reference

In order to configure Internet Explorer to show Javascript errors, go to Tools -> Internet Options -> Advanced tab -> Browsing (under Settings) -> Uncheck "Disable script debugging (Internet Explorer) -> Click Apply -> Restart Internet Explorer

Steps to repeat the issue -

a. Book-in a case
b. Open the case and go to Events -> Events Assessment screen
c. Click on datasheet hyperlink.
d. This will open all the terms in the datasheet.
e. Click on Export button. Javascript error appears
f. Select few terms and again click on Export button. Javascript error appears.

Note:- The Javascript error appears only if Internet Explorer is configured to show the same. Otherwise, nothing happens after clicking on "Export" button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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