My Oracle Support Banner

Add Item To Cart For Specific Account Fails With {"errorCode":"28105","message":"Order submission failed","status":"500"} (Doc ID 2458655.1)

Last updated on SEPTEMBER 09, 2024

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

After logging in with a specific account, adding an item to the cart for a specific account fails with the following error:

ERROR
-----------------------

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.