My Oracle Support Banner

HMRC File Submission Facing Error- The submission of this document has failed due to departmental specific business logic (Doc ID 2459321.1)

Last updated on APRIL 14, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.18.05.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.18.05.0 version, Global Payroll

HMRC File submission facing error

ERROR
-----------------------
"3001: The submission of this document has failed due to departmental specific business logic in the Body tag.
Error at location /hd:GovTalkMessage[1]/hd:body[1]/fps:IRenvelope[1]/fps:FullPaymentSubmission[1]/fps:Employee[XXXXX]/fps:Employment[1]/fps:PmtAfterLeaving[1]
7848: There is an entry in [STATUTORYMATERNITYPAY]. This can only be present if [GENDER] equals F. Please check"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Following are the parameters for the process flow name mentioned ahead:
  Effective Date:31/10/2018
  Flow Pattern:Run Full Payment Submission for Tax Year Ending April 2019
  Payroll Flow: FPS - October 2018
  Payroll Statutory Unit:YYYYYYYYY
  Process Configuration Group:HMRC_XML
  Submission Type:Live
  Tax Reporting Unit: ZZZZZZZZ

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete payroll process.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.