My Oracle Support Banner

Discrepancy Between User Export from Cloud Service and 'My Services' Dashboard View for Resource Quota (Doc ID 2460955.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

There is a discrepancy between what shows up on the Resource Quota on the dashboard  'My Services' and the number of users in the Excel export (.csv file) when you select a specific role of CEC Standard User in the Cloud Service Administration.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.