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Problem With Receiving Order Confirmation Emails (Doc ID 2462382.1)

Last updated on JUNE 01, 2023

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

In OCC storefront when a customer places order, sometimes they are getting the order confirmation email and sometimes they do not get the order confirmation emails.

Changes

 The Business users have updated the email template according to their requirements and in course of changes, they are adding some calculations on price.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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