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Import and ESS jobs stuck in Ready (Doc ID 2465661.1)

Last updated on APRIL 26, 2023

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.13.18.02.0 and later
Information in this document applies to any platform.

Symptoms

All import and all ESS jobs are stuck in "Ready" status

EXPECTED BEHAVIOR
-----------------------
The jobs should only be in Ready for a short time

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Schedule import for immediate execution
2. Submit
3. Import stays is Ready status and does not move

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot execute import and other ESS jobs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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