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Issue In Merge Resolution Request Submission After Upgrade (Customer Trigger) (Doc ID 2467567.1)

Last updated on OCTOBER 14, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


Customer is having an error during merge resolution request processing after release 13 upgrade.
Customer implemented an update trigger on contacts that has been working correctly before release 13 upgrade.

When confirming a merge resolution request, an error occurs:
JBO-25183: Exception in expression "" trigger "Synchronization_Additional_Identifier_Update" : oracle.apps.fnd.applcore.messages.ApplcoreException


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