My Oracle Support Banner

OCC platform generate different snapshots for different googlebot user agent (Doc ID 2468975.1)

Last updated on DECEMBER 12, 2023

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

When using googlebot via chrome browser open the site by the user agent Google Bot Smartphone, the site is loaded in the Desktop view. Because of this while rotating mobile device it breaks UI as it displays in desktop mode.

Changes

 Use googlebot via chrome browser for Desktop and Mobile views

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.