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Unable To Preview Password Protected File (Doc ID 2471159.1)

Last updated on SEPTEMBER 17, 2019

Applies to:

Content and Experience Cloud Service - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Content and Experience Cloud - Version 18.4.1 and later
Information in this document applies to any platform.

Goal

Unable to preview password protected file.  We receive the following error:

Sorry, we couldn't load your file
Try reloading the page.


Can password protected files be previewed?

Solution

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In this Document
Goal
Solution


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